Frequently Asked Questions

Are you looking to hire new counselors and interns?
We welcome Licensed Professional Counselors (LPC) and LPC Interns to discuss employment opportunities with Heartfelt Christian Counseling.

Please contact our Business Manager, Tom Hamman, using our “Contact Us” page or call (972) 996-2242, ask for ext. 101 or leave a message with our receptionist at ext. 108.

We would need to understand the specific skills and experience you could bring to our clinic to see if a good fit can be made. If we cannot take an LPC into our practice, we try our best to find a place where the counselor can find a home within the greater DFW community.

Do you supervise interns who do not counsel at your clinic?
Laura Hamman, in her capacity as a supervisor, does offer supervision to interns who are not on our staff. You would need to discuss the specifics of your situation with her directly.

Something to be aware—that for an LPC-S a supervision acceptance is the same as taking another once-a-week client.

What is the expected workload of a full-time counselor?
A full-time counselor who wishes to have a balanced life works four days a week and schedules a maximum load of 22 to 26 sessions on those four days (20 to 24 is more comfortable.) Sessions, session documentation, pre-session notifications/reminders, billing, and insurance claim issues can make for a 45 to 55-hour work week with this client load. It takes at least two years after licensure as an LPC to develop this workload.

Credentialing is handled by our office staff. A condition of employment at HCC is to be accepted/acceptable into network with the insurance plans and Employee Assistance Programs we accept. Years as a counselor and experience conditions do apply to some EAP programs. Not all of our counselors are on all of our plans.

As part of our out-reach to the community, all counselors offer a free, thirty-minute consult to insurance and self-pay clients. This policy allows for a low stress, no-obligation meeting of the prospective client with his or her counselor, see our facility, discuss the client’s goals/expectations of counseling, and determine the best fit of options for payment. Ninety-five percent of the consultations turn into sixty-minute sessions while the remainder tends to result in new clients beginning at a later date.

What if I wish to work part-time?
Part-time (75 percent of full time) employment is a work load of 16 to 22 client sessions per week. Once a counselor is established in her or his practice with us, it is expected that that level of work be maintained over the course of the year. We are very flexible allowing the counselors to set their hours and days of the week that work best for them. Our vacation availabilities tend to revolve around the Garland ISD schedule.
What computer resources do you use to manage your practice and communications?
We use Apple computers, exclusively; Ring Central Voice Over IP (VOIP) Cloud phone service; and maintain client records, billing, and claims with Therasoft On-line. A condition of employment is to be demonstratively computer literate with Apple iOS and iCal, Microsoft Office 365, and Go Daddy Email. You will be trained on Therasoft On-line by our staff. Additionally, you must be able to access an Apple iCloud account when away from the office that will be established for your use. Having an iPhone and experience using it with the Apple product line is a big plus.
Do you offer health care benefits?
We are unable to provide healthcare benefits to our employees at this time.
What do you pay your counselors?
Our counselors are paid a percentage of the billing of each session. That percentage is determined by your experience and education and credentials/licenses. We pay our interns at a rate we believe is higher than the regional average.
What are the terms of employment when I am on your staff?
We negotiate a contract between each counselor that delineates the terms and conditions of her/his employment, the ownership of the clients seen at our clinic, and terms and conditions of his/her leaving the practice. In short, you are an employee of Heartfelt Christian Counseling PLLC whose year-to-year contract is renewed annually at the mutual agreement by the employer and employee. We want you to be productive, content, and rewarded both financially and professionally when you join our extended family.
What are the challenges that I may face my Internship?
Something you do not learn in school—private practice internship is difficult, it is a much longer process than in an institution, and it’s difficult to live on the income produced during the internship. Interns may only accept self-pay clients. Many insurances/EAPS require a two-year minimum experience after full licensure, several require four to five. Time since graduation also plays into acceptance as an in-network provider.

The private practice advantages are (1) you are more attuned to the those you counsel, (2) you have time to build upon the therapeutic relationship, (3) a wider range of clients and issues will be experienced, (4) a more flexible schedule, and (5) a smaller staff that builds lasting professional friendships.

One last observation, institutional counseling typically has just enough time to address the presenting issue while having to forego exploring the root cause of the surface behavior manifestations. In private practice, that limitation may not occur for clients who actively work their issues and seek a fuller end result of their counseling experience. While not impossible it is difficult to transition to private practice following an internship at an institution. Mindset/experience and the shorter calendar time since either graduation or licensure play a role.

Your staff presents a Christian worldview, especially since “Christian” is in your practice name; do you see non-Christians?
Our staff counselors work with everyone God sends our way, everyone. Many come to realize their theology adversely affects their thinking and emotions (everyone has a theology), as well as those around them. A majority come to us because of our Christian worldview, and their desire to helped by a counselor who recognizes “By faith, not through works,” we can begin to experience the joy that transcends all understanding. That joyful rejoicing in the Lord missing in many clients’ lives lies at the root of their relational dysfunction and the disappointment felt in themselves and their lives.
What would you say is your core counseling theory used by your staff?
Out staff choses a variety of counseling theories depending on each individual counselor. Between the four of our counselors, we focus primarily on cognitive behavioral, Adlerian, Narrative, and Logo therapy. We work with which ever techniques will work best with our clients. We frequently use the play room when working with children, teens, and families.
Anything else?
Yes. Everyone at Heartfelt Christian Counseling knows personally how much hard work you have done to get to this place in your counseling career. Good news—the blessing has just started!